![]() ![]() If you’ve paired an Apple Watch with your iPhone, unpair your Apple Watch. If applicable, remove your personal information from your old device If you no longer have access to your old phone number, you can generate a two-factor authentication code on your old device if needed. If your phone number will change with your new device, add additional trusted phone numbers to your account to ensure you don’t lose access. Use iCloud, iTunes, or the Finder to transfer information to your new device if you're using iOS 10 or earlier. If you have a new iPhone or iPad, you can use Quick Start to automatically transfer information from your old device to your new device if you’re using iOS 11 or later. If you have enabled Stolen Device Protection on your iPhone, changing your password at the store is likely to have a one-hour security delay.įollow these steps to transfer information to your new device and, if applicable, remove your personal information from your old device. ![]() To save time, make sure you know your password (or reset it to a password you know) before you come to the store. If you’re trading in your iPhone at an Apple Store, you may need your Apple ID password. ![]()
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